We support you in exploring new perspectives and ways to design your projects and understand the groups you work with.

We support you in exploring new perspectives and ways to design your projects and understand the groups you work with.

We support you in exploring new perspectives and ways to design your projects and understand the groups you work with.

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Insights & Reflections

Sarah Osman

Applied social & behavioural science in 2026: from better messages to better systems

If I had to describe my 2025 work in one sentence, it would be this: applied social and behavioural science is moving upstream.

This year I’ve worked across vaccine uptake in Cameroon, safety and accountability in nightlife settings in Georgia, and national social protection behavioural design in Rwanda, along with a number of assignments around team capacity building.

On paper, these look like very different assignments. In practice, they all asked the same question: what has to be true in a person’s day-to-day reality for the desired behaviour to become the easiest, safest, most normal thing to do?

So, as we head into 2026, here are the shifts I’m seeing and the ones I’m hoping we will accelerate.

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Sarah Osman

Writing stories for behaviour change

Entertainment has always shaped how we see the world. In recent years, we’ve seen a real acceleration in how strategic storytelling can shift norms, spark conversations, and nudge people toward more positive behaviours.

During a recent panel discussion I moderated, organized in collaboration with Robert Rippberger, I had the pleasure of speaking with Laurel Felt, PhD, Margot Fahnestock, Mugambi Nthiga , and Namir Nava, four brilliant leaders from organisations that create social and behaviour change (SBC) dramas across Africa, Latin America, and Asia.

Together, we explored what it really takes for a drama to move people, influence norms, and create sustained change, as well as how digital channels are transforming the field.

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Sarah Osman

What Does ‘Applying a Behavioural Lens’ Mean?

Going into a full-blown behavioural science process is not always feasible for teams. In fact, it is not always necessarily advisable. A good first step is to review current systems and processes through a behavioural lens first. But what does it mean to ‘apply a behavioural lens’? What does that look like in practice? And how can you help your team do it well?

Applying a behavioural lens is not about adding a behavioural checklist to your next project. It’s about changing how your team sees problems and designs solutions, shifting from what we want people to do to why people do what they do.

Success in applying behavioural starts with the mindsets your organisation cultivates. Below are five that can help you make a great start.

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