We support you in exploring new perspectives and ways to design your projects and understand the groups you work with.

We support you in exploring new perspectives and ways to design your projects and understand the groups you work with.

We support you in exploring new perspectives and ways to design your projects and understand the groups you work with.

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Insights & Reflections

Sarah Osman

What Does ‘Applying a Behavioural Lens’ Mean?

Going into a full-blown behavioural science process is not always feasible for teams. In fact, it is not always necessarily advisable. A good first step is to review current systems and processes through a behavioural lens first. But what does it mean to ‘apply a behavioural lens’? What does that look like in practice? And how can you help your team do it well?

Applying a behavioural lens is not about adding a behavioural checklist to your next project. It’s about changing how your team sees problems and designs solutions, shifting from what we want people to do to why people do what they do.

Success in applying behavioural starts with the mindsets your organisation cultivates. Below are five that can help you make a great start.

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Sarah Osman

Countering Misinformation from Authority Figures – A Behavioural Science Perspective

When a social media influencer shares a conspiracy theory, it’s frustrating. But when the misinformation comes from a figure of authority (e.g. a health minister, a CEO, a political leader) it’s something else entirely.

People tend to place greater trust in those with status, titles, or expertise. That trust is a heuristic that saves us from having to fact-check everything ourselves. But it also creates risk. When those in power spread misinformation, the falsehood carries the weight of credibility and can quickly cascade across communities, institutions, and even countries.

So how do we push back when the messenger is as powerful as the message?

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Sarah Osman

ABS, SBC, BI in Global Development – What is the difference?

If you work in global development, you’ve probably heard people throw around terms like Applied Behavioural Science, Social and Behaviour Change (SBC), and Behavioural Insights (BI). They all sound similar because they are: each draws on how people make decisions and behave.
But they come from different traditions, use different toolkits, and are useful in different ways. As someone who helps social impact organisations apply social and behavioural science in their projects, I see a lot of confusion about the labels. This piece is a practical guide to what each means, how they overlap, and how you can use them alone or together to make programmes more effective.

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